Privacy Policy

Privacy Policy

1. Introduction

Protecting your privacy is very important to us. This Privacy Policy explains what personal data we process in connection with our website www.thealpinechalet.ch and our services (rental of the vacation apartment). We comply with the Swiss Data Protection Act (DSG).

2. Data Controller

The entity responsible for data processing is:

ChristineZürcher
Maurersweide 19
3703 Aeschi near Spiez
Switzerland
Email: booking@thealpinechalet.ch

3. Collection and Processing of Personal Data

We primarily process the personal data that you provide to us as part of your inquiry or booking.

• Contact Form & Email: When you contact us, we store your information (name, email address, phone number, and the content of your message). We use this data exclusively to process your inquiry and to handle your booking.

• WhatsApp: When you use WhatsApp to contact us, your data is processed on the servers of WhatsApp Ireland Limited (Ireland/EU) or WhatsApp Inc. (U.S.). The privacy policies of those companies apply.

• Server Log Files: Our hosting provider automatically collects information (e.g., IP address, date, time, browser type) every time the website is accessed. This is done to ensure the security and stability of the website.

4. Purpose of data processing

We process your data for the following purposes:

• Communication with you (inquiries, bookings).

• Compliance with legal obligations (e.g., registration requirements/visitor’s taxes in Aeschi).

• Ensuring the website remains operational.

5. Disclosure to Third Parties

Your data will only be shared with third parties if this is necessary to fulfill the terms of the contract (e.g., with the tourism organization for the visitor tax registration form) or if there is a legal obligation to do so. We do not sell data to third parties.

6. Retention period

We retain your personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by statutory retention periods (e.g., accounting, reporting).

7. Data Security

To protect your data from tampering or unauthorized access, we use SSL encryption (HTTPS) on our website.

8. Your Rights

Under the data protection laws applicable to you, you have the following rights at any time:

• Information: You can find out what information we have on file about you.

• Correction: You can have incorrect data corrected.

• Deletion: You may request the deletion of your data, provided there is no legal obligation to retain it.

• Withdrawal: You may withdraw your consent to data processing at any time.

Please contact us directly at booking@thealpinechalet.ch.

9. Changes

We may update this Privacy Policy at any time without prior notice. The most recent version published on our website is the one that applies.